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Grid power has been restored and 04.ws12r2.west-eu.deployment.unreal-designs.co.uk is now back online. Internal services only were affected.
A power outage has occurred, taking 04.ws12r2.west-eu.deployment.unreal-designs.co.uk offline. This appears to be a national grid outage. No client services are affected.
All hosting systems have now been upgraded. No downtime was observed and all services are stable.
We are upgrading our hosting system today. Systems should only be affected for short periods. We will keep you updated as we go.
All services have now been fully restored and all attacks mitigated. We apologise to anyone who had their service effected.
Our major host has now mitigated the attacks. We are monitoring our services to ensure they remain stable.
The attack is continuing and is now being mitigated. Services remain accessible and stable through our mirrors.
Our systems have detected a large scale DDoS attack on our main hosting provider. Mirrored services sholuld remian live.
The HLS stream is stable and live, viewable via the event site or direct via the stream api.
The encoding system has been restarted, hopefully should reduce issues.
Issues have been noticed with regards to the quality and consistency of the HLS Stream.
Our HLS stream and the live event site have been put live worldwide.
CDN Services fix is working, all mirrored systems live and functioning.
A fixed has been issued to the effected services. We are now monitoring performance.
Issues have been reported on the initial CDN mirrored services.
Our mirrored systems for Client Systems, Database Systems & CDN Services are now live.
All Systems migrated to new servers, all online and functioning.
All SSL Connections now working. All sites live, awaiting IP transfer.
All Databases migrated, awaiting final checks and IP transfer.
Auto: Major systems have been down for 1 day, all clients rewarded with 1 month free hosting.
Unknown issue occured with Database importing, team investigating now.
Database migration started, eta 09:00PM.
All sites being migrated now, database migration starting soon.
Production servers taken offline for planned migration.
All issues mitigated following upgrades, all systems functioning and online.
Hardware all installed, transferring all data.
Harddrive failure occured, replacements arrived, installing now.
Issues reported and located, awaiting fix decision from senior tech team.
Instability reported, monitoring sites and upgrades.
Upgrades all completed and all sites back online
Production servers & client sites taken offline for planned upgrades.
Following maintenance, the production servers are back online again.
New site styling and fixes being added. Soon to be completed.
Production servers taken offline for planned maintenance.
Following maintenance, the backup system is back online again.
Hourly database backups initialised, OnApp restarting.
Maintenance in progress on the backup system. Updates will be added as needed.
Backup system taken offline for planned maintenance.
Server updated and rebooted, production servers are back online.
Team investigating situation. Hope to have servers online soon.
Production servers are down, error unknown, team responding asap.
Parts delivered and installed. Secondary power system back online.
New parts required and ordered. Service will continue with this system offline.
Team on site, system failure being investigated. Updates will be added as needed.
Secondary power supply has failed, reported to maintenance team.